Emotions…at the table
While collaboration is often seen as a logical, strategy-driven process, the reality is far more complex.
Whether openly acknowledged or not, emotions are ever-present and have a powerful influence on the outcomes of collaborations.
The Duality of Emotions: they are a bridge that can bring teams together; they are a barrier that create division.
Emotions That Promote Collaboration
Trust: Trust is the foundation of any successful collaboration. When team members feel they can rely on one another, they are more willing to share information openly, take risks, and innovate.
Empathy: Empathy helps team members understand each other’s perspectives. This emotional connection can lead to better conflict resolution and stronger alignment on shared goals.
Enthusiasm: Enthusiasm and excitement can be contagious, energizing the group and creating a positive atmosphere that motivates everyone to contribute fully.
Gratitude: Expressions of appreciation, even small ones, can reinforce positive relationships and foster a cooperative spirit.
Emotions That Destroy Collaboration
Fear: Fear of failure, fear of being judged, or fear of losing control can lead to defensive behaviours, withholding of information, and a lack of transparency, stifling collaboration.
Jealousy: In a collaborative environment, jealousy can arise when individuals feel others are receiving more recognition or credit. This can lead to a lack of cooperation and even sabotage.
Resentment: If past conflicts or unresolved issues linger, resentment can poison the collaborative atmosphere, making it difficult for team members to work together effectively.
Indifference: Lack of engagement or indifference can be just as harmful as active negativity. When team members don’t care or show apathy, it undermines the collective effort and can spread to others.
Tips for Leaders:
Encourage Emotional Intelligence: Leaders can grow collaboration by illustrating and promoting emotional intelligence. This includes being aware of one’s own emotions, recognizing emotions in others, and managing emotional dynamics effectively.
Create a Safe Space: Build an environment where team members feel safe expressing their thoughts and emotions without fear of judgment. This psychological safety can help mitigate negative emotions and encourage open communication.
Address Issues Promptly: Unproductive emotional issues must be tackled as they arise. Ignoring them can lead to simmering tensions that eventually disrupt the collaboration.
Call to Action
Reflect on the emotions you observed in your recent collaborations.
What went well?
What could have gone better?
Share your thoughts on how to better handle the emotional aspects of business interactions.
